Jun 19, 2022
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In addition to DIY solutions you can create to effectively manage your online reviews, there are a number of paid tools you can use if you have the budget. There are less expensive Industry Email List tools to stay on top of what people are saying about your brand, especially on social media, including Hootsuite and Tweetdeck. However you decide to monitor your online reviews, it's vital to make sure you respond to reviews - 53% of customers expect businesses to Industry Email List respond to their online reviews within seven days (Review Trackers) and your lack of response could have a negative impact on the perception of your brand. , Especially on social media. Sign up to review platforms Industry Email List As the volume of dedicated review platforms increases, it's important that you claim and maintain a presence on each of the major platforms for your location Industry Email List and niche. Major platforms such as Yelp and Google My Business are necessary for all types of businesses and should be claimed and updated as a basic first step for all business owners. You will notice that Google My Business dominates the review landscape for the vast majority of browse and local queries on Google. Just type your brand and a local keyword into Google Industry Email List and you'll almost always see Google My Business listings (the "local pack") with reviews returned first. Remember that your customers will most often use Google to search for reviews. Once you've worked through the most basic platforms, research other review platforms that tend to pop up Industry Email List when typing in your brand and "reviews" as well as your service or product and “review” search queries in Google.